We have compiled an overview of our guests' most frequently asked questions here. If the desired response is not listed, we look forward to your contact request.
Find detailed directions for the arrival from Düsseldorf main station here.
Take a taxi from Düsseldorf Airport DUS to reach our hotel within 15 minutes.
Alternatively, take bus no. 721 to "D-Gothaer Weg" and get off at the stop "Mintropplatz". From there, it is only a 10-minutes' walk along Adlerstraße to our hotel.
Düsseldorf trade fair grounds can be reached within 15 minutes by taxi.
Alternatively, take bus no. 722 to D-Stadthall from D-Mintroplatz and get off at the exhibiton grounds.
Unfortunately, we do not offer on-site parking. However, you may use the multistorey car park 50 m away from the hotel for a fee of € 13.00/day.
Extra beds are available for a fee of € 40.00 per night.
Our hotel is barrier-free, therefore it goes without saying that we also offer barrier-free rooms. Please enquire about their availability upon booking.
Your hotel room will be available for you from 3:00 p.m. on the day of arrival.
We kindly ask you to vacate your room by 12:00 noon on the day of departure.
Every morning, we serve a balanced breakfast at our breakfast restaurant.
Our hotel bar is open for you 24/7.
Pets are welcome at our hotel against a cleaning fee of € 10.00 per day/animal.
Children younger than 12 years of age stay for free in one of the standard beds in their parents' room.
We accept the following credit cards: VISA, Mastercard, Amex, JCB and Diners Club.
Free Wi-Fi is available for our guests throughout the hotel. You also have the option to make use of our Business Lounge for free.
The nearby Rhine river banks are a particularly well-suited jogging area. Ask our front desk staff for detailed route descriptions.