COVID-19: Learn about our elevated hygiene measures here.

COVID-19: Important information for your stay at our hotel

Ladies and gentlemen,
dear guests,

We take your safety and well-being, as well as the one of our employees, as our utmost priority; therefore we have implemented and adhere to the highest standards of safety, hygiene and disinfection to address COVID-19 in collaboration with international medical experts and following the recommendations of the Robert-Koch Institute and the current Corona ordinance of the federal state of North-Rhine-Westphalia. Please note that the federal regulations are subject to constant change, therefore all information on this website is without guarantee. We try to keep the information as up-to-date as possible.

An overview of our measures to ensure the safety of our guests and employees in the different hotel areas:


General

 

Who is authorised to stay at our hotel?

Proof of (full) vaccination, recovery or a negative antigen test certificate must be presented upon arrival. The test certificate must not be older than 48 hours.

If there is no proof of vaccination or recovery, a retest is required every 4 days.

 

Is the wearing of a mask mandatory in the hotel?

Yes, it is mandatory to wear a surgical mask or an FFP2 mask at all times in all public hotel areas.

 

Where are the closest test stations?

  • Testzentrum Düsseldorf Hauptbahnhof
  • Corona Schnelltestzentrum Königsallee
  • Testzentrum Cornelius, Corneliusstraße

Find an overview of all rapid test stations in Düsseldorf here.

 

Is there the possibility of digital contact tracing?

No, all data relevant to contact tracing in our hotel is collected manually.

 

Household restrictions:

Only people from max. 2 different households are allowed to share a hotel room.

 

Further measures taken by the hotel:

  • Disinfectant dispensers are available in all public hotel areas.
  • Public areas are cleaned and disinfected with increased frequency.
  • Access to lifts, public hotel areas and toilets is limited to a certain number of people. For more information, please refer to the on-site signage.
  • For the protection of guests and employees the front desk is secured with plexiglass panes.
  • During stays of 3 days or less, the hotel room will only be cleaned after your departure. If you are staying longer than that, you can request cleaning inbetween at the front desk.
  • Beverages for consumption in the hotel room can be purchased at our front desk.

Gastronomy

 

Breakfast

We currently serve an extended continental breakfast (no warm dishes). Please book a table for breakfast one day in advance at our front desk!

Breakfast offer:

  • fresh bread rolls and croissants
  • cold cuts and cheeses
  • boiled eggs
  • apples
  • cornflakes
  • fruit muesli
  • different fruit yoghurts
  • natural yoghurt
  • butter or margarine
  • jam
  • honey
  • orange juice
  • coffee specialities
  • tea
  • cocoa

Breakfast price: € 12.50

Hotel bar

The hotel bar unfortunately remains closed until further notice. However, you can buy beverages to take away at the front desk.

 

Room service

Due to the current situation we do not offer room service until further notice.

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